Services

Digitisation of business and increasing customer expectations has lead to a fast paced, hyperconnected market which makes operational processes increasingly critical. True organisational agility that allows organisations to respond to this market comes from a deep understanding of the processes that deliver value to your stakeholders.

Processes are fundamental to how an organisation realises its strategic intent. They are the way your business generates revenue, delivers value, meets it’s targets, achieves it's objectives and delights it's customers.

Business Process Management involves the identification, design, execution, analysis and the improvement business processes. Galileo believes in continuous process management, as well as continuous process improvement.

In an increasingly digital world, where organisations are striving to move bits instead of atoms, process automation is one of the methods you can use to turn your “To Be” process into an effective, efficient, and digitally-aware “As Is” process that delivers enhanced experiences, reduces costs, and improves quality.

Since the debut of the iPhone in 2007, organisations of all types and sizes have witnessed the stunning growth of mobile technologies, with this growth outpacing even the frenetic growth of the World Wide Web in the early 2000s. But while they have rushed to embrace digital web and mobile experience platforms, they haven’t been as quick to digitise components of their businesses that aren’t as visible to their customers. Process automation offers an equally important path to digital transformation, and can do as much to enhance customer experience as any web content management platform or mobile app. Whether it’s the effective orchestration of a long-running process, or leveraging modern RESTful APIs to achieve a new level of interconnectedness, Galileo’s process automation services are designed to maximise return on investment while minimising time to value.